E-Com and Omni
Channel:
The brick-and-Mortar selling format is limited by the geographical area which they can service. With an
e-commerce website, the whole world is your playground. An e-commerce on mobile
devices has dissolved the remaining limitation of geography. We can see a big
boom Since Past eight year in e-com selling platform. Before choosing your
career in this industry one has to know the future.
Future of
E-commerce
- Overcome Geographical Limitations- E-com platform has
help customer to get most of the product by sitting any corner of the country without travelling.
- Lower Costs: E-com discount offers are making customers
addictive.
- Gain New Customers with Search Engine Visibility.
- Product comparison is easy at e-com platform.
- Provide Abundant Information.
- New brands and products could get a better reach by
choosing big platforms like Amazone, eBay, Myntra, Flipkart, Alibaba.
- Exclusive e-com stores are coming in to picture with
better services and range.
- Display of Products like apparel and accessories at
models give more confidence
- It Remains Open all the time. So anyone can shop at any
time from anywhere in this world.
- The market can be created for Niche products.
- E-com selling platform helps the business to reduce fix cost
such as rent, cam, sales staff & other management costs. Indirectly such benefits are passed on end consumers to some extents.
Following are the
models of Selling at E-com.
Business-to-Consumer (B2C): B2C transactions is buying and selling goods on the internet.
M-Commerce or Mobile
Commerce: is largely a subsection of B2C transactions. This has helped the
customer to shop while travelling. In such a way the consumer can utilize his
travel time as well.
F-Commerce 0r
Facebook commerce: This is a subsection of B2C retailing. Rather selling
merchandise at traditional website merchandise is sold is social media. A
Seller often provides a link to online purchasing options through their pages
and posts. Same is done on Instagram and tweeter.
Business-to-Business (B2B): Business-to-business is a situation where one
business makes a commercial transaction with another. Such transactions are
bigger.
Consumer-to-Consumer (C2C): These types of the transaction represent the
barter system.
Omni Chanel: these channels help to interconnect all selling mediums. If the
customer has spent a certain time at one medium to choose or filter collection then the
information will reach to seller and customer can buy from any other selling
medium available on Omni Channel. For example, if you have chosen merchandise of your interest at E-com
or F-com, have added selection in the cart then you wish to have physical look
and feel of same, you simply need to visit nearest retail format. Without
spending time again to browse and filter merchandise seller will provide
your selection to decide what to buy. This physical store which is a part of Omni Channel may not handover your merchandise instantly & may have limited available inventory, but will deliver
you ordered merchandise at your requested address with the mentioned time
frame.
Wow great , this is very helpful for connect with customers and very helpful for increasing our business.
ReplyDeleteVery Informative
ReplyDeleteThanks Vishal for your kind appreciation. Please suggest me topics and queries which I can cover in my next blog to make your business strategy more effective.
ReplyDeleteHi Ma'am, thanks for your good initiative, right now we are working on Mission Happiness and giving traning to store manager with store team in Delhi Ncr's and have also start on PAN India leval. A lot of training modules in this now at this time giving Training on digital media like business WhatsApp broadcast groups, facebook page and truecaller, really all training are very attractive and helping to connect with Customers as well as store team.This is very helpful for increasing our business day by day, really I have good results in our hands for the same.
DeleteDear Vishal, soon I will cover topic of visual merchandising and selling skills. Please suggest me the main pain area of sales staff and their expectations to cover 3 sides dìmention (expectation of customer, Organization and sales staff motivation).
DeleteE-commerce is definitely giving devidend both to the seller as well as the buyer in multiple ways.Such write-ups can bring consciousness among small bussiness men and motivate them to go for e_commerce.However need is to allay the fears of people who still feel it cumbersome which actually it is not.. Anyway it is step in that direction..
ReplyDeleteDr. Mushtaq, I highly appreciated tha time you spent to go through my blogs. Please suggest me through which all shopping portal you are satisfied and which has flows to cover up in my next topics. Simply share your best shopping experience to add in my next blog
ReplyDeleteE-comm is the new normal due to it's 24X7 availability and satisfactory policies. Now a days concept of re-selling is working really good.
ReplyDeletepeople are getting better product in good prices, thanks to whole channel of people who are just sharing products to social apps and they themselves are making good money.